![]() There is also a reference document with information on things that need to be considered if Exchange and Teams will be connected. Nevertheless, Microsoft urgently advises companies to consult with an authorized partner for assistance. There are currently no plans for automatic upgrades of hybrid scenarios. Customers are advised to refer to the Service Desk Guide for information in this regard. Microsoft is currently working on the client updates to ensure that conversation histories remain accessible after the upgrade to Teams. Storage might not be required if a suitable configuration is already in place, but validation might be necessary. ![]() Users are also advised to save the conversation history in the Outlook client prior to the update. Nonetheless, Microsoft is aware that customers are adamant that they want certain other functions and will prioritize these requirements via UserVoice. But customers will not find all the individual functions of Skype for Business in Teams, as Microsoft sees Teams as an upgrade to what Skype was able to offer. Microsoft has added a number of functions to Teams that are associated with Skype. The Skype for Business client will still be available for meetings, but customers will be unable to chat, place calls or access their contacts. Skype consumer contacts will not be shown, as they are unsupported in Teams. External or connected partner contacts (Federation) will be migrated as well, but will not be shown in the client (as things stand). Tenants with more than 500 users are not included in the Microsoft plan for the time being.Ĭontacts – like Skype for Business client settings or buddy lists – will be migrated from Skype to Teams. Microsoft will also upgrade voluntary test tenants in October, followed by all tenants with 500 users from November. Tenants without usage will be upgraded automatically from October onwards. This would be the largest customer group by far – so most of the questions relate specifically to this issue. This refers to the consent given in the CloudĪgreement to receive regular updates without the need for each one to be confirmed individually every time. For customers/tenants with fewer than 500 users, Microsoft provides what it calls an “automatic process” upgrade. Service provider upgrades: Here, an authorized Microsoft Partner takes charge of upgrading the tenants and/or the users on behalf of the customer.The do-it-yourself upgrade: In this case the IT admins upgrade their own users to Microsoft Teams.But how exactly will the upgrade from Skype for Business to Teams take place? Microsoft offers the following three options:
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